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Refund & Return Policy

We strive to bring you the best service possible and have a 7 day return policy.

In the event that you want to make a return, The item must be in new condition, unworn, unused, etc. with the red "Order Verified" tag attached. 

If the red "Order Verified" tag is removed we cannot accept the return.

Any return request that is received after 7 days from original delivery date will be rejected. 

The item must also be returned with all original packaging and tags attached or the return will be rejected. 

If you have used this item, it does not meet the policies for return and we cannot accept it.

Make sure to double box your shoes so as not to cause any damage to the shoes.

Make sure not to place any tape on the shoe box itself.

Everything we sell is 100% authentic and we stand behind everything we sell. 

To initiate a return please email us help@solecart.com and we will be happy to get the process started.

 All refunds must be refunded to original payment method - No Exceptions

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